The Shaftesbury hotels Guest Comment Form
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We Welcome Your Comments

Thank you for giving us an opportunity to be your host in London. We hope you enjoyed your stay with us. Please spare a few moments to complete this Guest Satisfaction form which will help us to improve our service.
First Name
Last name
Your Birthday  
What was the purpose of your stay?
Business   Leisure
How did you find out about the hotel?
Others, Please specify
How many times a year do you stay in a hotel in London
1-3   4-6   7-10   10+

Guest Services/ Staff

Excellent   Good   Fair   Poor   Not applicable
Reservation Process
Reception staff attitude
Overall staff friendliness & helpfulness
Quality concierge service
Friendliness/ helpfulness of doorman
Quality of room service

Room Facility

Excellent   Good   Fair   Poor   Not applicable
Cleanliness of guest room
Free internet service
Room facilities

Restaurants & Bar

Excellent   Good   Fair   Poor   Not applicable
Choice and quality of breakfast
Staff friendliness
Standard of restaurant services
Quality range and variety of food & beverages
Overall staff friendliness & helpfulness

Hotel in General

Excellent   Good   Fair   Poor   Not applicable
Overall condition/ appearance of hotel
How well were your expectation exceeded?
Please let us know ways in which we can improve our services:

Your Next Visit

If you were in the area again, will you return to the hotel?
Yes   No
Are you a member of Premier Club Rewards?
Yes   No
Would you like to send Premier Club Rewards link to a friend?
Would you like to receive Free Stay Room Nights Offers.
Yes   No
Enter verification code
10% Off exclusively for PCR members
10% Off exclusively for PCR members

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